Salam Home Care
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Post-Surgical Assistance

Physical Disability Support

Physical Disability Support

Recovering from home after surgery can limit you with your daily activities. Whether you are recovering from major surgery, childbirth, or plastic surgery, our compassionate caregivers can assist you to a healthy and complete recovery.

 

Physical Disability Support

Physical Disability Support

Physical Disability Support

Arthritis, physical disabilities, and age-related conditions are some of the few circumstances that prevent patients from caring for themselves. Our caregivers can assist you with daily tasks such as mobility, eating, exercising, and grooming.

 

Care for Dementia Patients

Physical Disability Support

Care for Dementia Patients

Our experienced and highly trained caregivers provide the highest quality of care to both patients and their families. Our goal is to help individuals and their loved ones live happy and fulfilling lives. 

 

Salam Home Care

Privacy Policy

Salam Home Care is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with us, including through our website, phone, SMS/text messaging, email, and other communication platforms, including RingCentral.


Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth (when required for services)
  • Health-related information as permitted and required for care coordination


Communication Data

  • Phone calls, voicemails, and call metadata
  • SMS/text messages
  • Emails and other electronic communications

Communications may be recorded or stored for quality assurance, training, compliance, and service purposes.

Technical Information

  • IP address
  • Device type and browser information
  • Website usage data (cookies and analytics)


How We Use Your Information

We use the collected information to:

  • Provide home care services and support
  • Communicate with clients, caregivers, families, and partners
  • Schedule services and respond to inquiries
  • Send appointment reminders, service updates, and administrative notifications
  • Improve our services and customer experience
  • Comply with legal, regulatory, and healthcare obligations
  • Maintain security, prevent fraud, and ensure compliance


SMS & Communication Consent (RingCentral Compliance)

By providing your phone number, you consent to receive calls and SMS/text messages from Salam Home Care related to:

  • Appointments
  • Care coordination
  • Service updates
  • Administrative and billing matters

Important Notices:

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • Reply HELP for assistance

We do not sell, share, or disclose SMS consent or phone numbers to third parties for marketing purposes.


How We Share Information

We may share information only as necessary with:

  • Authorized employees and caregivers
  • Service providers (such as RingCentral) who assist with communications and operations
  • Healthcare partners, when required,d for care coordination
  • Legal or regulatory authorities, es when required by law

All third parties are required to maintain confidentiality and data security.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.


HIPAA & Health Information

When applicable, Salam Home Care complies with HIPAA and other healthcare privacy regulations. Protected Health Information (PHI) is used and disclosed only as permitted by law.


Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. You may adjust browser settings to refuse cookies.


Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (subject to legal requirements)
  • Withdraw communication consent

To exercise your rights, contact us using the information below.


Third-Party Services

Our communications may be facilitated through trusted platforms such as RingCentral. Their own privacy and security standards govern their use of information.


Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

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